Frequently Asked Questions
Everything you need to know about your Live Co experience.
What is Live Co's shipping policy?
We offer standard shipping globally. Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location.
How can I return an item?
We accept returns within 30 days of delivery. Items must be in their original, unworn condition with tags attached. Simply visit our Returns Portal to start your request.
Are your garments ethically produced?
Absolutely. At Live Co, we partner exclusively with fair-trade certified factories that prioritize worker safety, fair wages, and sustainable manufacturing processes.
How do I find my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Can I modify or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.